Howto, Technology, Video, Web Analytics

Customer Centric Web Decision Making

Google TechTalks July 24, 2006 Avinash Kaushik, Senior Manger, Web Research and Analytics, Intuit

Notes:

This is another post in a series of learning how to better use Web & Google Analytics.

  • 8 or less Matrix on your Google Analytics dashboard.
  • Customer complains but do not give solutions. So don’t ask for solutions
  • Define multiple goals
  • do A/B testing and let the data guide the way
  • Three important website survey questions
  1. Why are you here?
  2. Where you able to complete your task?
  3. If no, why not?
  • Digg
  • del.icio.us
  • Reddit
  • Technorati
  • YahooMyWeb

speak up

Add your comment below, or trackback from your own site.

Subscribe to these comments.

Be nice. Keep it clean. Stay on topic. No spam.

You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

*Required Fields